Purchased a low mileage 2021 f150. Have had it 1 month, haven’t made a payment and it has been in the shop 4 time. No one at Brian Tolliver Ford in Quitman will return my calls. Next call is my attorney.

Bought a $10000 truck that broke down after 2 weeks and less than 100 miles. Nearly killed me breaking down crossing a highway. I'm told it'll need a new motor and catalytic converters. Toliver had it listed on website, then told me if I didn't want it, they were just gonna wholesale it. Either they used sleazy used car dealer tactics and/or new it was a lemon.

This place really went down hill. Check Engine light and an Evap leak code. In shop four times and they changed charcoal canister-did not fix issue. Then they said a loose connector and now they just don't know and gave up. Greasy fingerprints on both front visors and ceiling, drivers door and ceiling by door and seat last time in shop. So four useless trips and over fourteen days in the shop not resolved. Service guy never available and will not return my calls. Ford Customer service on first call said take it to another dealer. So I called Tyler Ford and Scott in service would not make an appointment and refused to work on car, said to take it back to Toliver to resolve. Called Ford again and Hope would do nothing or suggest anything. My 2018 Ford Taurus is the last Ford I will ever buy. From 1984 a Ford Tempo did not ever buy a Ford until my F250 in 2012 because of issues in past and now NEVER a FORD! If I could give zero stars I would. Ford has been a good product have had 2012 F250, 2013 Ford Escape, 2016 F350, 2016 Edge, all never a problem, now this Taurus the battery died after one year and now this Evap code and check engine light-no hep from FORD, If you buy Ford stay away from this dealership. Ordered a new Evap Purge Valve from O' reillys today and hope that will fix it $43.59 and next I would try a new filler neck. Cheaper than them wasting my time and fuel! Only about 6000 miles when problem started and now just over 7000 miles-hardly drive it. Hans Schuller in Mineola Texas wrote this on my 2018 Ford Taurus.

Where do i begin!! I was warned to stay away and not deal with them. But i wanted to support small business in our small town being a business owner my self. Our suv has been in the shop almost as long as we have owned it. The finance lady is the rudest and most unprofessional i have ever seen. After 3 visits in the shop to fix it, we still have parts falling off our suv and the light they said they fixed was not fixed found that out when we got pulled over cause our rear light wasn't working. This is all in the same day. We only own the suv for 3 weeks now. Run and do not do business with them, i wish i would have listen. The salesmen are the only good ones there wish they were at a different dealer.

JW did a great job! He went the extra mile to find the car we were desiring. I would definitely recommend him to my family and friends. Judy was also very friendly and helpful! Thanks!

Everyone was super nice and took care of all my needs. I would highly recommend ! All the staff did everything in their power to make sure I was happy.