First-class experience working with the staff at CDJR of Willoughby. I traded my 2017 Ram 1500 up to a 2025 Dodge Durango and the entire process was seamless from start to finish. If you need a new vehicle and don't want the hassle of a "typical" car buying experience be sure to stop in and see Matt Urbas at CDJR of Willoughby. He found me the car that checked all of my boxes, had all of the information I could possibly ask for, and was incredible to work with throughout the process. I would recommend CDJR of Willoughby 10/10 times. I drove 2 hours from out-of-state to purchase from this location and will do it again when my wife's car needs replaced.

I recently purchased my new Durango and I couldn’t be happier with the entire experience! From the moment I walked in, the staff made me feel comfortable, respected, and valued. Eric was very knowledgeable, patient, and transparent throughout the process. He took the time to answer all my questions, explain my options, and make sure I got the perfect vehicle for my needs and budget. The financing process was smooth and stress-free, with no surprises or pressure. I left the lot feeling confident, excited, and truly grateful for how well I was treated. My new car drives like a dream, and I can tell they take real pride in the quality of their vehicles and customer service.

My man Eric got me approved when I thought I wouldn’t. The process was so smooth and fast, I really thought I’d be here all day. His customer service was great. Please come see him, he will not disappoint you!

I leased a 2025 Dodge Ram today. Eric Torres was my salesman. He made my experience amazing. He’s everything you want in a salesman. Very energetic and knowledgeable! I highly recommend Eric if you are looking for a new vehicle!

Eric was great! He got my son the perfect car and got him approved fast! I highly recommend him for your next car purchase.

Eric was very professional. He did not pressure me and answered all my questions. He was also very patient. Thank you. Great experience!