7208 Grand River
Brighton, MI 48114
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Great operation, been in town for a long time and takes great care to make sure the cars sold are in good condition. Get a fair deal.
I was in the process of buying a vehicle that was listed as $13,645 on their own website. I sent them their own listing over a month ago and told them I was interested in purchasing this vehicle for the price they had listed. They let me know it was currently being rented out by a couple which was fine with me so I waited. Once the car was back they then quoted me $14,800 for the same vehicle but now higher miles since someone had driven it. I asked them about it and they said the listing was wrong and I said this was the price I sent you and we talked about. They said " we never agreed on that price" and it is just strange how they did not agree to a price listed on their very own website. They also are not very quick to respond via email and tried to blame COVID for their pricing not being listed correctly and I should be lenient because of COVID but now I feel like they are trying to upcharge me and tried to make me feel bad for calling them out on it. I would love to buy from a mom and pop shop but maybe one that sticks to their listed pricing with no surprises.
I wrote a google review and the owner John wrote back attacking. The employees were great and I appreciate what they tried to do for me, we have all been working through hard times. To be bashed by the actual owner after writing a google review he doesn’t like shows true colors!
Three cars purchased and satisfaction with all the sales and service. I will recommend this dealership to my friends and family members and anyone looking for a great deal.
I 'm an older single woman, and not versed so much mechanically,but John and ALL his staff are AMAZING,very respectful of any of my concerns/issues. Not hi-pressure sales,made me feel they truly were concerned about my safety and reliability in what I'm purchasing at reasonable prices!! Not my first purchase and certainly NOT my Last..Thanks John and Team, Love my new Focus!!!!
I've purchased 11 vehicles over the last 18+ years from Conely Auto, all have been great vehicles. John and his staff have always been friendly, and I have felt satisfied with a vehicle purchase, or service performed. I'm confident there will be more Conely Auto vehicles in my driveway.
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