Sarchione Chevrolet

1572 Ohio 44

Randolph, OH 44265

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What Others Say

Bought 2013 corvette on line didn’t see it but took there word on condition all lies do not buy anything from them total crooks sold me a car with dry rotted tires it was recked front end bottomed out really un truthful dealer

I drove 159 miles to look at a GMC Sierra SLE that I was interested in purchasing. My salesman Tyler was fantastic. He was upfront about the price and what the dealership had paid for the vehicle. Very transparent on everything. Explained everything in detail and answered my questions. Polite, professional, and made me feel like family. Tyler told me how he started from cleaning cars until Mr. Sarchione offered him a sales position. Tyler loves his job and it shows. I also worked with Jason in the finance department and he did everything he could to get me the best deal available with the financing. I came in pre-approved with another bank and he crushed their interest rate. Best experience I have ever had purchasing a vehicle. No pressure sale and no pressure for the extras that are available. It's well worth the drive and be sure to ask for Tyler.

Was misdirected on the price over the phone. Did like the vehicle but may not have went all the way their had I known the correct price.

My vehicle was in for service due to an engine light and loss of power steering. I was told by dealership my vehicle needed $5000 worth of parts and labor and it would take 6 to 8 months to get part. I waited almost two months and could not get anything in writing for the estimate from the dealer. I felt like I was being lied to so I had my vehicle towed to a different mechanic. They fixed my Silverado in one day for only $600! It’s running great now. What’s even better is my truck did not even need any of the parts Sarchione told me it needed. Sarchione just wanted to make a big payday off of me. The worst deception I have ever experienced. I would worn customers not to go to their service department you will not get a straight answer and they are not honest!

I sent in a request and never got a response/reach out from them. Very disappointed because I was very interested in the car.

Worst service department I have EVER dealt with. "tell me to call in to set up service for some repairs they would cover. Set up appointment, drove 45 min and sat for three hours only to have service manager tell me they couldn't fix it because they didn't know what they were doing and needed time to "figure it out". Three weeks later and no word from them. I called and was told they didn't have me in their system. Hello, I bought the truck from you and have already been there for one service appointment??? After several minutes were the service manager became rude, I threatened to call an attorney. Guess what? Miraculously they found me in the system within three minutes! Set up another appointment. This time they brought us a "rental" which was a piece of crap that shouldn't be on the road and took the truck to fix. After three weeks of not hearing from them, I called to be told the truck was finished and they would bring it back Friday (22nd) or Monday (25th). Those dates come and go - no truck - no call. I emailed the general manager and advised that it my truck was not fixed and returned by the 29th I would be contacting an attorney. I have not heard back from him yet. Guess now he will be addressing the issue with the Better Business Bureau and my attorney.