Efficient and informative. Great vehicle. Accurate description. Clean showroom. Easy payment process. Pleased with purchase.

Keith was helpful and supportive. The rest of the experience was more of a typical “used car salesman” experience. The sales manager didn’t even introduce himself, I had to make a point to introduce myself. The team squeezed the pocketbook of our household budget(as if there was more flexibility in our budget then the multimillion annual operating budget they have, not to mention the tax incentives and shields), more concerned about making the sale to whomever was in the seat and inflating extra little cost here and there, rather than partnering with me ensuring I got the vehicle and services I was looking for at a price point that was fair to all. That will be remembered for our future business, as I noted we were shopping for more than a vehicle, but a relationship as our family owns more than 1 Toyota and our previous dealer was caught lying to us. Had I not become sickened with the shopping experience in general, I would have left without purchasing. We will see where things lead from here.

The whole team at Toyota of Bourbonnais were exceptional. Including Matt Hadley and Dan Ballard. They worked hard to ensure we were able to walk away with a great vehicle within our financial budget. Could've asked for more. Thanks team!

Janelle and Dan the finance man were outstanding to work with. I would recommend two friends and family.

Had a great experience from start to finish. They worked with me and were honest. Took there time answered all questions.Thanks so much Happy Birthday to me.

Excellent service at sale and finance dept.The sales person, Matt was very nice, professional and he gave us personal space and time we really appreciate it. He truly deserves not 5 but 6 stars. The car we purchased was super clean with full tank and 100% charged batteries. Once again, great experience, highly recommend Wes and Anita