County Line Mitsubishi

2160 Straits Tpke

Middlebury, CT 06762

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What Others Say

This was the worst buying experience I've ever heard of. They tried to get finance info from my daughter before even showing her a single car. When my wife pointed out she should at least test drive a couple cars before filling out anything, the sales manager (who identified himself as Ron Souza) screamed at her, using profanities and told her to exit the dealership. He also used made a disparaging mark about my wife to our daughter. I hope this dealership loses it's franchise. The salesman was kind, but the manager spoiled the entire process.

I just want to express to anyone looking for a car, that Leroy Parchment is your man! Friendly, compassionate and will get the job done!

They are a terrible business and they are scammers I wasn't even looking for a car they called me so for some stupid reason I went in they told me all I needed was 500 down so I gave the money and wAited and waited and waited 5 days no answer when I called them they told me I was bothering them on the last day I got tired of waiting and told them I wanted my money back they told me I had to wait and I said heck no give me my money back or I will call the news and the better business on u they called me quickly to come get my money funny thing is 2 weeks later I received a letter that I wasn't approved for the car when I just didn't want it what a waste of my time

I work with elderly people and am a foster parent. I came to county line mitsubishi looking at a used dodge caravan because of its ease of access for the elderly and the capacity for my foster children. The car was very clean and karl was very friendly. He explained to me that he has only worked at this particular dealer for 4 days. Even though he was new he knew his stuff!!!! He took wonderful care of me had my car cleaned beautifully. Overall the experience was pleasent and everyone from the manager to the man in finance treated me very well. Karl was busy with another customer when i came in to pick up my car but he made sure to go out of his way to make sure i was satisfied. i am reccomending karl and countyline mitsubishi to all of the people in my church!!!!!

The car buying process is stressful enough, but going to a place where you feel comfortable can ease the process and make everything go by much smoother. County Line Mitsubishi/Suzuki was honestly my last stop since the Lancer model was at the bottom of my list, but my mistake I never gave it attention and put it first! I just want to say from the beautiful facility to the wonderful salesman (Jason) I was treated not only as a customer, but as a friend. The moment I parked my former car ( a lousy '02 elantra) I saw Jason walk towards me with a friendly smile. I was greeted with respect, and from that moment to when I walked in to the moment I left the dealership are things not many dealerships are willing to give. He showed me an AWD Lancer, and even though it wasnt as i expected, he was polite and courteous and explained everything in full detail from warranty to battery life. Did you know the lancer has a timing chain and not a belt?! Awesome! But seriously, I would definitely reccomend this dealership to anyone interested in purchasing a New Mitsubishi or any make of Used cars. Also, they are part of the refer a friend program so its a great reward on everyone's part :) !!! Also, they have a wonderful sales team (I met them all) and the manager (Frank) is warming, friendly, and Caring.

I was very hesistant to visit this dealership, because of past experience on Straits Turnpike. By going to County Line Mitsubishi, I knew the Outlander Sport was a good choice for vehicle, but never knew if I would want to purchase one. I want on a test drive with a new salesman (jason) and he already seemed to know everything about the vehicle. He had me sold the instant I walked into the dealership. Not only was he very friendly, but he was also very knowledgable about other competitors products, and kept the urgency to buy to a standstill minimum, which is great. He wasnt pushy, and neither was the dealership. The friendly atmosphere prompted me to purchase from them, and he also threw in a free detail. GO COUNTY LINE!