The Salesman-Manager at Upstate, Attica New York was so good to me. His name is Al Ficarella. He helped me chose the right vehicle for me to lease. He spent a lot of time with me explaining everything I needed to know. I leased from "another dealership" in 2023, the salesman was so pushy, and I felt like he really did not care as long as he sold me a lease. Al was not like that at all. He gave me my options and let me decide what I needed or did not need. I will be returning to this dealership in 3 years when my lease vehicle needs to be turned in. My daughter also leases from the "other" dealership, and she has decided to go to Upstate in Attica NY in one year when her lease is up. Very pleased with my whole visit at Upstate, Attica, NY.

I dealt with Mike Litwin at Upstate Car Center in Holland, NY. From start to finish the process of buying the new to me used truck was smooth. Mike makes you feel at ease, absolutely zero pressure. I will recommend Upstate to anyone looking for a used or new vehicle.

Good experience with Keith, sales agent through text and email. Am currently on hold on a purchase due to extreme health issues of my wife and myself with current Covid.

Outstanding personal service begins as you enter the dealership and continues long after you leave.

I showed up unannounced and the people were fast and great. Al went over the vehicles more than any place I have ever been to. Very knowledgeable and I drove away with what I wanted within hours.

I bought a 2016 Ford explorer from the Holland store. The salesman, Mike Litwin was a pleasure to work with. Fair, honest and no pressure. I feel like I got a pretty good deal and I would recommend them if you are looking for a car.