7670 McKnight Road
Pittsburgh, PA 15237
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I traded in 2 vehicles for one and yes I did have negative equity but was pushed into a truck I really didnt want. Needed a truck to haul and first noticed there was no brake control and was told can put one in (not knowing you can't put an aftermarket brake control in these new rams) so I thought no big deal( because I thought I could use a $30 aftermarket. WRONG). Did research on the engine while there and decided to go ahead even though my gut was telling me to walk. Take the truck home and it does not work with any trailers I hooked it up to. No lights on any trailers will work. Took it to a shop and replaced the plug. Still wouldn't work. Took it to another one and was told Ram is aware of this issue since April but no resolution. So here I am pushed into a 2025 Ram 1500 that I cant use and the brake control I ordered was $175 to be told its the wrong one and the one I need is $225. So I am now $225 in that I am trying to install the brake control myself because Jim Shorkey said it would be $350 to install. So $575 for a brake control?!? No thank you. So im stuck with a truck I can't use. Was hoping they would at least say they would install the brake control at no cost since I got the truck there but no. Sales people were nice and really worked to get numbers where I needed but its been one disaster after another with this truck since I bought it in September.
Had a wonderful experience dealing with Shorkey Chrysler, Dodge, Jeep and Ram. I wanted to share this detailed experience, because I will be buying all of my future Jeeps or Rams from this location specifically. I am 1 hr and 20 minutes away- and I’ll happily make this drive to work this team of people. My salesperson- Jeff Robinson took multiple calls, texts and chatted over a 3 week period, providing me with all the details and information I could ask for, when purchasing a used 2023 Grand Cherokee. They also offered me a very reasonable trade in on my old Jeep. We discussed some pricing and came to a very reasonable deal for both vehicles. So nice now a days to have a such an informed team, and prepared team. When I arrived we went over everything we discussed and the deal was one of the smoothest I’ve had in many years. Mike M. And Mike-(the used car manager) both also went above and beyond in this deal. I had the chance to personally chat with the service advisor who cared for my new Jeep since day 1 (prior to my ownership) He also went out of his way to chat with me even though their service dept. was busy during that time. Very cool to see an entire team across multiple departments work so seamlessly. You’ve earned a customer for life!
My go to dealership. Great sales folks and the service department has stepped up their game. Alfred Collymore is outstanding. Straight up guy. Mike Malarkey is also outstanding. These two are managers there. Jaret Kuhns and Jeff Robinson are great sales Consultants to work with. Pat and Jeff in service are awesome. Bought 11 cars in 11 years here. Some for me , wife and kids. Do your self a favor and go see them. Thanks again for everything and see you next time.
I bought a car from Jim Shorkey and it was a great experience. I didn’t plan on getting a car that day but Todd my salesman gave me great customer service and helped me get in and out with buying a car.
Scott is a very good salesperson to work with, he understood my budget and did not try to pressure me into buying something I knew I didn't want. He worked with me to get my payment to where it needed to be! I will definitely be recommending him to anyone looking to purchase a vehicle.
Jeff Is Outstanding As A Sales Consultant. Oliver And Myself Were Pleased With His Service.
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