I went there to buy a car today. The salesman was inattentive and rude and disrespectful to my wife. The business manager got us keys to test drive. When we came back he was nowhere to be found. We waited 20 minutes and no one came to help us. Very unprofessional.

It took two days for snow tires and a NYS Inspection to be completed. The phone was taken off the hook so I could not call in to inquire about the status. I was promised it would take one day and that I could take advantage of the free Shuttle Service to and from when I made the appointment a month in advance. I have no other transportation options. I never received an apology. I did not get Shuttle Service. I was ignored. All I heard was how hard it was to work there due to poor training on software. My needs didn't seem to matter. I guess, I will have to travel 45 minutes to a different Dealer. What happened? For 6 years, it was great there. It sounds like the new manager for Service is rude and incompetent.

Great service and sales experience. Worth dealing with these folks. Love my new cadillac xt5

the worst dealer in the area does not I recommend to anyone please do not go to this dealer

I emailed to confirm the price in the post. I received a response that the car was 4k more than what the price in the post. Advised the sales person of this and was told it is because they will no longer make the car. Prices change but not changing the price posted is duplicitous. They know this.

Wonderful experience from beginning to end. The Sales team is professional, friendly, helpful & informative. The Service team listens to your concerns and communicates well with customers. Competent, fast, and great customer service! Highly recommend!