Tell us about your experience with Walt Massey Kia.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
service Dept.
parts Dept.
sales Dept.
management Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Very nice and professional lady. Had answers for everything that I asked and got things done on time.
I bought my truck, early July. And my first payment was due August 1, I mean August 21. I paid it August 1. And now the air conditioner goes out. I’ve been up there three times. Try to get this air conditioner fixed, but they’re not fixing it. Now I have another appointment Tuesday. Today is Sunday.
The associate is very efficient, professional, and dedicated to satisfying the customer. I was made to feel welcomed and valued.Thanks for making my experience possible.
Everything went well at the Dealership great customer service. Will recommend a friend to your Dealership.
Always a pleasure experience. While waiting for my car to be serviced. Everyone is so helpful!
If I could give 100 stars I would! Literally went on a Thursday and drove off Monday. Fast service, polite staff and great people!
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.