I cannot say enough good things about my experience at Golling Toyota of Warren, especially about my salesman, Butross Fashho. I walked into the dealership extremely anxious and honestly unsure whether I would even be able to get a car. I have pretty bad anxiety, and I sometimes struggle with eye contact and expressing exactly what I want to say. Butross never once made me feel uncomfortable, awkward, or judged. He was incredibly friendly and patient while also giving my husband and me the space to actually look at and experience the vehicles without feeling pressured. We spent around four hours at the dealership and test drove four different vehicles, and every single time, Butross let my husband and me take the cars out by ourselves. That meant a lot to us because we could actually talk through what we liked and didn't like without feeling like someone was sitting there trying to sell us on something. One of the things I appreciated most was that Butross actually listened to our budget. He showed us ONLY vehicles that made sense for what we could afford. He never tried to upsell us, push us into something more expensive, or make us feel like we needed to stretch our budget. In fact, the 2019 Toyota RAV4 we ended up buying was the very first vehicle he showed us, because he listened to what we needed and recommended it based on the specs and our budget. And what a recommendation it was! We ended up with a RAV4 with only 59,000 miles for around $22,000, and we are genuinely thrilled with it. Once we decided on the RAV4 and started the paperwork, Butross continued to be amazing. He made sure I understood what was happening every step of the way and was patient with all of my questions and with us changing things around to add a co-signer. I also want to give a huge shout-out to Michael Merlo, Butross's manager, and Nate (I'm sorry I didn't catch his last name). They worked incredibly hard behind the scenes to help get me approved. This team genuinely did everything they could to make the deal work, and I could tell they were working together rather than just passing me from person to person. I walked into Golling anxious and unsure whether I'd even be able to leave with a vehicle, and I drove away feeling like I had actually been heard, respected, and taken care of. My brother, who photographs cars for multiple dealerships, recommended Golling to us because he knew they had a good selection of quality vehicles within our budget. I'm so glad he sent us here! Butross, THANK YOU. You made what could have been an incredibly stressful experience into one that I will genuinely remember positively. You listened to us, respected our budget, gave us room to make our own decision, answered every question we had, and helped us find a car that we absolutely love. I would 100% recommend Butross specifically to any of my friends or family looking for a vehicle. If you're going to Golling Toyota of Warren, ask for Butross. You will be in good hands. Thank you again to Butross, Michael, Nate, and the entire team for helping me get into my new to me RAV4!

Very professional and accommodating. Friendly staff and very little waiting. I was in and out within 90 minutes for my car purchase.

Many thanks to the staff at Grolling Toyota of Warren for their professional and efficient service. I particularly appreciated the choice of service levels available and the minor repairs done at no extra cost even though my used Camry was not originally purchased at Grolling. When it came time to upgrade to a newer model, there cold not have been anyone more enthusiastic or positive than Joseph C. Cartier to provide easy to understand options, purchase terms and explanations of new features on a 2026 Camry; all without pressure to buy at this time. As a result, within a couple of hours, I had the delight of driving home a new vehicle. If any questions arise concerning the operation of the new hybrid, no doubt they will be addressed by JC Cartier in the same knowledgeable and friendly manner as was the original purchase. Thanks to JC and the rest of the staff at Grolling Toyota for making the most recent visit a pleasant and enjoyable experience!

Workers are very nice and everything is in the time. I like very much dis dillership

certainly recommend-all good w the service maintenance; no worries on this end. thank U!

I every much appreciated the experience of this dealership and specifically Adam as a dealer as before i even got to see the vehicle i was interested in, he had the service history pulled up and put in a packet for me to read.