200 PLAZA DR
Chillicothe, IL 61523
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
I live in FL and was searching all over the Southeast and Midwest for a very specific spec of truck that only a few dealers had. After talking to at least seven other dealers I ended up purchasing from Riverside. Jeff and Chase were both exceptional to work with! From providing pictures, FaceTime walk around of the vehicle, handling all the DMV paperwork (I was shocked that several dealers wanted me to do it once delivered), and the logistics of getting the vehicle delivered (extra kudos to the delivery driver for getting it to me at 8pm on a Sunday), they truly made the process so easy I couldn't say no AND the deal itself was still inline or better than the other dealers I was working with! In all my years of buying vehicles and dealing with dreaded dealers, this is the first time I'm genuinely happy with the service that was provided! Honestly I cannot say enough good things about my experience!
Great people to deal with and will be doing all my business with them again on any future purchases.
I recently was looking for a specific vehicle that I located online at Riverside Chevrolet. I’d never purchased a vehicle in this manner but contacted them for more information. I worked with Nick Alvarado. He was phenomenal to work with. Very professional. Our vehicle purchase was seamless and, when delivered, was exactly as represented. I’d highly recommend both Nick and Chase at Riverside Chevrolet. You won’t be disappointed. Scott Benz Iowa
My Husband and I recently purchased a 23 Jeep Wagoneer and we couldn't be happier with the entire experience! From the moment we stepped onto the lot, Ryan was welcoming and attentive. He took the time to understand our needs and preferences, guiding us through the various options without any pressure. The test drive was a breeze, allowing us to truly feel how the vehicle handled on the road. We appreciated the transparency throughout the financing process with Chase-everything was explained clearly. The follow-up after the purchase has also been impressive, with the team ensuring that we were satisfied and answering any lingering questions. Overall, this has been one of the best car-buying experiences we have ever had. We highly recommend checking Ryan out if you're in the market for a new vehicle!
Very good experience at Riverside, especially Melinda Tortat. This was my first internet purchase and I was apprehensive, but everything went perfectly. Melinda was patient and thorough, and never pushy. Paperwork and delivery was efficient. Well pleased.
Ryan, our salesman, and Chase, the finance manager, were both very helpful, honest, and easy to deal with. The transaction was very smooth and happened on the time line they promised. All calls were promptly returned and the car arrived as promised (we were an out of state buyer).
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.