Trading up to a Mercedes for the first time can be daunting, but Vaughn and the team at Mercedes-Benz of Centerville made it hassle-free for my wife and I. As we considered options to replace my wife's Honda, Vaughn patiently guided us through test drives and answered all our newbie questions. He took the time to explain different models and features without any pressure. Everyone we talked to recommended Mercedes Benz of Centerville, part of the Bob Ross dealership group, and they lived up to their reputation. Once we decided on a model, they quickly handled paperwork while prepping the car. To top it off, we even snagged a photo with owner Jenell Ross! From start to finish, they exceeded expectations. My wife adores her new Mercedes thanks to the great experience at Mercedes-Benz of Centerville!

Reggie Hawkins, Nicole and David were all superb. It made the car purchasing process a great experience.

Amazing customer service everyone friendly and nice ready to help…. came in told Dan Meyers what I wanted he show me everything I needed see and know..not even a week he got me in the perfect car everything I wanted with it ..thank u again I really appreciate u…I recommend Bob Ross Buick GMC 1000%

Katy was awesome! Easy check in to get my maintenance service completed. Very friendly and professional and service was done all on the same day. Happy Costumer here!

All the service staff people were friendly and easy to interact with. The maintenance repairs were completed in a reasonable amount of time. My only concern was that the emissions recall job could not be completed because they said they needed a back ordered part that would cost me over $200. The recall letter from Mercedes said that the recall repair would be performed at no cost to me.

Dennis Bowing, has always provided excellent customer service. Goes above and beyond to help the customer during sometimes a stressful situation. I have been and will continue to be a loyal Bob Ross Mercedes Benz customer.