Tell us about your experience with Robert Brogden Buick GMC.
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Lacey went above and beyond to help us. The crew only did the work we asked for and there wasn't pressure on any up-sells.
ROBERT BROGDEN GMC in Olathe, KS has provided maintenance service for my GMC Yukon XL for the past 13 years. The team members at this dealership from the reception to service advisor to mechanics consistently provide courteous, prompt service that is consistently professionally completed. I highly recommend this dealership.
The dealership is really well represented by its people. I spoke with Matt on my first service and he was great explaining everything including how the dent protection warranty that they sell works and even walked around the truck explaining. While I was waiting I worked with the parts manager on ordering a part. I do not know his name but he has helped me on different occasions and has that same customer mentality that I have come to expect. Both deserve high marks
Lacey was great to work with she got the issue fixed and made sure everything was working.
Didn’t like talking to robots when calling in. People were helpful and repairs made has promised
Lacey was wonderful! She was friendly and very helpful from the moment I walked into the service department (without an appointment), arranged a courtesy car for me within minutes, and kept me informed about the situation with my Terrain. I just moved to Olathe, so I am relieved to have a dealership and service department upon which I can rely and trust.
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