Annapolis Mazda was really nice MJ was so nice and helpful with getting me into my new car

Throughout the entire process, Michael Lardarello conducted himself in an absolutely exceptional manner: he acted with transparency and responsibility, and was genuinely invested in ensuring the deal went through. He fulfilled every single one of his promises and never once pressured me. He demonstrated true professionalism, explained everything clearly, and made the car-buying process—often the most stressful part of the experience—completely understandable and comfortable. We drove away in our 2025 Kia Niro Hybrid, feeling fully confident in every decision we had made. Fitzgerald Mazda/Kia of Annapolis has gained a customer for life.

From the moment I walked in, every single person at Fitzgerald Mazda/Kia of Annapolis made this one of the best purchasing experiences I have ever had. Michael Lardarello was exceptional throughout, transparent, committed, and genuinely invested in making the deal work. He went to bat with the manager multiple times, followed through on every single commitment he made, and never once made me feel pressured. This was actually my second purchase through MJ at Fitzgerald and there is a clear reason I came back.* Alex Canary in finance was wonderful. He was professional, clear, and made what is often the most stressful part of a car purchase feel completely straightforward and comfortable. I will also say that I am not someone who typically agrees to add-ons in the finance office, but Alex did such a wonderful job presenting everything that he actually won me over on this one. That is no small feat and is a real testament to how good he is at what he does. What truly set this experience apart was General Manager Rob Ward taking the time to come out personally, introduce himself, and shake my hand. That level of personal engagement from the top of the organization speaks volumes about the culture at this dealership. I drove away in a 2026 Kia Sportage Hybrid feeling completely confident in every decision made. Fitzgerald Mazda/Kia of Annapolis has earned a customer for life.

I had an excellent experience at this dealership from start to finish. The entire process was smooth, transparent, and genuinely stress-free—something I did not experience elsewhere. MJ in sales was knowledgeable, patient, and never pushy. Carley was instrumental in helping finalize a fair and competitive deal, and Alex in finance made the final steps quick, clear, and straightforward. What stood out most was the level of professionalism and respect throughout the process. I always felt like I was getting honest information and that my time was valued. This was by far the easiest car-buying experience I’ve had, and I would highly recommend this team to anyone looking for a dealership that operates with integrity.

The level of service provided by the team made the entire process seamless and professional. I particularly want to recognize MJ and Jeff for their assistance Jeff, the manager, was attentive and frequently checked in to ensure all our requests were fulfilled. MJ did a grear job walking us through the vehicle certification check ups done, document signing while answering all our questions. I also want to commend Katherine for her exceptional support. She was incredibly patient while explaining the vehicle’s features, accompanied us on the road test, and even assisted with installing the car seat. Furthermore, I truly appreciated Katherine and his colleague(I forgot his name 💀)for delivering my vehicle to me. Thank you Fitzgerald Annapolis.

Extremely helpful throughout the entire process. No xx, just straight to the point and responded quickly over email.