Tell us about your experience with Serra Chrysler Dodge Jeep RAM Lake Orion.
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It was good. Professional and fast. I have never had a bad experience at this location.
Tyler, my service advisor was really great. Friendly, knowledgeable and professional. Will definitely be coming back.
Friendly and knew my needs . Made the purchase quick and made sure it was done right.
I met Bassam three years ago Ram shopping from dealership to dealership to get the best price for the truck I wanted. Bassam was the only sales guy who bent over backwards to find me the truck I wanted for the price I wanted. I referred my sister to him who has bought two vehicles off him as well. Bassam is the only sales guy I trust will give me the best price without having to price shop. I brought my 24 Ram in for service and figured my lease was coming up better touch base with Bassam to keep me in mind when he comes across a deal that's right for me. I had no intention to get a new truck that day but Bassam's professional, friendly, hard work and determination he absolutely went above and beyond finding me a better truck than I could have ever expected and that I was able to take home that day. Either way I wasn't going dealer shopping this time and I didn't question Bassam that he was getting me the best deal. Please do whatever it takes to keep Bassam I don't want to have to dealer shop again. Bassam is friendly, driven, and earns the trust of his customers I absolutely refer all my friends and family to him without a second thought.
Had a great experience at this dealership! The whole process was smooth and easy, and everyone was very helpful and professional. I absolutely love my new car and really appreciate all the help throughout the process. Definitely recommend!
Tyler was great! He was responsive and very customer service oriented. He should get a promotion along with a big raise.
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