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Keith was wonderful! From the moment we arrived, he was thorough, knowledgeable, and humble! I would definitely recommend him, Beto, and Kevin who all worked with us to make it an enjoyable and easy experience!
I took my car on for regular maintenance and 2 recall were on my car and they took care of both the same day. My service guy Dave L. is the best!!
Arianna was a pleasure to work with. She was able to answer my questions and thoroughly explain what the service entailed. Great customer service.
Ray was great! I talked to him over the phone a few days before we could meet at the dealership. He worked hard to find exactly what we were looking for from our conversations, and he had 2 cars that matched our criteria. They were sitting there spotless and ready to view. We very quickly came to the numbers that I was looking for, and we had the paperwork in front of us very quickly. We ended leased a 2026 Kia Sorento X Line in exchange for a 2024 version. We love the Sorento! I have to say that this was a much different experience than we had with another Tucson Kia dealer when we purchased the 2024 car. We did not even consider going back to that dealer. Ray is a great guy....everything that Ray told us was true, no if's, ands, or buts! He is also very nice and funny guy!
This is my 4th lease with Royal Kia! As always everyone and everything was so professional! Jesus did a tremendous job on helping find the right car for me. In advance of going there he sent me a video introducing himself and some of the cars I might be interested in! This was a first for me and so appreciated l! He did a great job from start to finish! Ethan was extremely helpful as well and gave an honest assessment of my lease return and treated me as a valued customer. Jesus took a lot of time to make sure I understood the many new features on my car’. Great service all around’m
Jesus made the trade-in and purchase of my Kia soul a breeze! Unfortunately I have a broken arm, and this young man did everything but sign my name on all the paperwork. The trade-in process was fair and efficient as well. Thanks to all the team members at Royal Kia!
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