Great service, took my car on time and addressed all issues immediately. Jasmine was the best and helped sort everything out with my warranty!

My AC broke down at the worst possible time right in the heatwave. This is bad for my high blood pressure. Thankfully, Smithtown VW service had an appointment that week and was able to help me. My service representative was Jasmine Khan and my technician was Josh. They let me know I needed some new bushings on my control arm too, which is pretty serious. They set me up with a second appointment for an install of all the new parts and somehow rigged my AC to work for the week I had to wait to get time off, VERY appreciated. Jasmine was SUPER helpful and informative updating me about everything. I was able to drop the car off and get a ride home from John, who was great conversation. I got the car back and I am now super frosty for the rest of the summer. Thanks for the hard work and convenience guys. I know who to see when I finally upgrade my Rabbit.

Jasmine is the best service representative I have ever worked with. She makes the service experience a pleasure.

Took my car in and gave me a loaner. Everything is fixed and only took a few days. A+++

The staff at Smithtown Volkswagen are very nice and great at their jobs . Noah Reed is an asset to the business. Jasmine is also great .

I walked into Smithtown VW with a car and price already in mind. My sales rep Brandon was knowledgeable & after speaking with his manager they accepted my offer with little to no haggling. They didn’t bring the finance manager over to haggle with me, which I told them I would walk out if they did. It was the easiest & quickest transaction for a car purchase that I’ve ever had. Three days later I was driving out of the dealership with my new VW. Very happy with my purchase! I will definitely refer Smithtown VW to family & friends.