I would like to take this opportunity to express my gratitude and appreciation to your service personnel, Steve Knox for the outstanding customer service I received during my recent appointment with your service department. I dropped off my 2020 Black Monochromatic Lincoln Navigator Reserve for service. Steve took his time to communicate the issue and how it would be resolved. He also recognized the time for repair would be lengthy so he went to great lengths to secure a loaner vehicle for me. He made the whole process very smooth, efficient, and seamless, which is a motivating factor towards continuing to bring my vehicle in for maintenance. It also speaks volumes about the positive work environment there and the people with whom he works with under Crest Lincoln leadership. He is an asset to the team and should be applauded for his professionalism and commitment to excellence. Above all, it is his unfailing dedication to customer service that continues to make Lincoln the gold standard for the world in the automotive industry.

Courteous, dedicated, engaging with the service. explains all options, willing to go the extra mile, Jean Ballester was beyond helpful always my first choice for service

Crest Lincoln’s Woodbridge is Fantastic! I had a tire problem while traveling through Connecticut and we called Crest to see if they could assist. Pat was fantastic, he arranged for the repair and got me back on the road! Would definitely recommend.

Steve, the service advisor, is always on point with taking care of my car as well as Sandra who cleans the cars before you pick them up.

Excellent customer service from the showroom to the service department. Jean Ballester extraordinary attention to detail and professional service keep me going back to Crest Lincoln.

Steve my service writer is the best. He make sure my service is done right and fast!!