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service Dept.
parts Dept.
collision center Dept.
sales Dept.
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management Dept.
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It's always clean and they do good work. The employees are friendly, knowledgeable and helpful.
My '23 Acadia had a steering wheel airbag module error. This replacement airbag was on back order across the country. Ben explained the situation to me, got the part on-order, arranged for a loaner/rental car and kept me informed of the status of the part. Once the part had shipped he contacted me with an outlook of how long it would take to install and test, once they had the part. The service department made it happen ahead of time, even after having to do some additional diagnostics, Ben was great to work with and kept me informed all through the service process.
Friendly easy to deal with fast and knowledgeable would probably recommend to my friends even
Totally amazing group of professionals. My sales associate Irina was very personable and welcoming. She went above and beyond to ensure my purchase was smooth and accurate. I highly recommend GMC of Rochester to anyone looking g for a vehicle.
Staff is always very friendly and efficient. They do a complete job: well orchestrated from start to finish.
Was able to get my truck i and get a rental vehicle wait my gets fixed. Also follow up with my warranty.
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