Wish the issue would happen at the dealership. I live with it almost daily. All though they wanted the truck again, history tells me I'd be wasting their time.

Their website is easy to navigate. Once I found my car, drove down and they were open on Sundays!!! So friendly, clean dealership and restrooms, everypne was very professional. I love my sales guy, Mario!

Although the online appointment system apparently lost the information the the void and I arrived somewhat unexpectedly that morning, Jordan was able to get everything back on track and warning lights for the parking brake were diagnosed with a estimate of time/work needed/expense by early afternoon. Beth worked on the car and it was ready the later the next afternoon. One note. The Lyft driver on the return was very different from previous visits and not a comfortable ride at all (all previous lyft/uber have been very good). He was not a very good driver and kept trying taking to take a round about route. As I live right off of Quince Orchard and it's a straight shot of under 3 miles I found his insistence that the GPS was rerouting due to "heavy traffic" and the a longer route is much better odd and his attitude off-putting. Perhaps it is because my work commute is to Virginia but 10 cars at a couple red lights is not heavy traffic.

Service was fast. My areas of concern were addressed. Friendly staff. Price was ok. Great job.

⭐⭐⭐⭐⭐ We had such a great experience working with Mario! From the very beginning, he truly went above and beyond to help us through the entire process. What stood out most was how responsive and attentive he was. Even after we left the dealership, he continued to follow up, check in, and offer helpful suggestions to make sure everything came together. You could tell he genuinely cared about helping us get into the car we wanted. Mario was also extremely knowledgeable about the BMW itself. As a BMW owner, he took the time to walk us through the features, show us how everything worked, and make sure we were comfortable with the car. He was patient, professional, knowledgeable, responsive, and genuinely willing to go the extra mile. We never felt like we were just another sale. He really worked with us from beginning to end, and we appreciate everything he did to help make this happen. Definitely a five-star experience. If you’re looking for someone who will actually work with you and stay on top of the process, ask for Mario!

Yovanka was absolutely amazing! She was very professional, friendly, and made the entire process easy and enjoyable. She went above and beyond to make sure everything went smoothly. Lo mejor es que habla español, lo que hizo todo mucho más fácil. I highly recommend her!