16835 Katy Fwy
Houston, TX 77094
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sales Dept.
service Dept.
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internet Dept.
parts Dept.
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Honest, transparent, friendly, helpful, patient, caring, prompt, professional, respectful, efficient, knowledgeable, thoughtful, thorough, diligent, straightforward
We were very pleased with the customer service and transparency on pricing when purchasing our new truck. Naaman had the truck pulled around, cooled, and ready to go when we got there. The truck we wanted was exactly what we got! The financing process was also a breeze, which is not normally an enjoyable part of purchasing a vehicle. Sharlene was lovely to work with, and she made us feel so welcome. We will absolutely be back!
Excellent follow -up and true to his commitments. Great communication and ensures customer experience is served.
Roy with Classic Elite Buick GMC was absolutely great! He communicated with me through the entire process, and was very patient with all my questions! He’s a 100 out of 10!
Eddy was wonderful and worked with me to the the truck I wanted at the price I needed.
My experience with Classic overall was amazing. The team really worked with me to to get to the price I wanted. The staff was polite and knowledgeable about the car and their departments.
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