11510 Woodside Ave, Suite H
Santee, CA 92071
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
These people are thieves, sold me an rv for cash and won't produce a title. Avoid this crook or your going to regret it.
WARNING: DON'T DO BUSINESS WITH RICE RV I took my travel traler to Rice RV to sell on consignment. After a five months I sent an email that either they sell the trailer or I'm going to come pick it up. The owners wife emails back and states they have a deposit and are working on financing. A month goes by and I email again. This time they stated they are still finalizing and check back after Christmas. On 1/10/2012 a local news station airs a story about Rice RV sold this guys trailer and kept the money. That day I went to Rice RV and spoke to Dan Rice the owner and he confessed that they had sold my trailer back in October and he comingled the money in his general fund and used it to fund his business. Now he has no money and has no idea when he can pay. SCAM...SCAM...SCAM .....
I located the trailer of interest on RV Trader and contacted the dealership. The salesperson, Jon Paul, and Finance Manager, Dale, were very cooperative. My home in Minnesota made consideration of this trailer to be questionable. However, by traveling 2,000 miles, paying for expensive fuel, staying in motel accomodations, and meeting with Jeremy Rice to complete the transaction, I found the trailer did meet my expectations. I returned to Minnesota without any mechanical problems and found the trailer to be just what I wanted. I am pleased with every aspect of the transaction and commend the Rice RV for their outstanding performance.
We purchased our very first RV at Rice RV. We bought a used 2009 Open Range fifth wheel. Upon entering the RV lot we were greeted warmly by John Paul. A very nice young man who was very patient with us showing us multiple units and even going back to look at a couple units more than once. After the decision was made to purchase, John Paul & Dan negotiated a deal for us and even stayed past closing to accommodate our schedule for signing paperwork. Upon picking up the rig, John Paul went over all the items inside the rig while Dan covered the outside items with my husband. Since this was our very first RV ever, we needed a lot of instruction and everyone was very patient with us. After hooking the rig up to the RV, we discovered that the lights were not working, so Dan spent over an hour trouble shooting this with my husband until they found a blown fuse on the truck and then they replaced it for us. We thought we were good to go but then the truck was refusing to acknowledge that the trailer was connected. After another hour of trying to figure it out we all gave up and decided to have the Ford dealer technician look at it the next morning. Since it was a Sunday there were no technicians working at either the truck dealer or RV dealer. However, Dan did suggest a very nice place for us to stay in town since we were 8 hours from our home. Next morning after 3 hours at the Ford dealer, they proclaimed that their technician could find nothing wrong, so we went back to Rice RV and magically their technician not only found the problem ( a loose wire connection), he fixed it - all in less that 15 mins! And they never charged us anything even though the problem was with my truck not the RV. I have only great things to say about Rice RV and their employees!
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.