1510 Auto Mall Loop
Colorado Springs, CO 80920
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This was, by FAR, the BEST car buying experience I have EVER had!! Everyone I had contact with went out of their way to make me comfortable, and pressure free. The service I received was second to NONE!!!
Overall good experience. It could have been better by the sales man for being a new costumer and have a more rewarding satisfaction and leave happier.
I had located the car online and talked to the internet sales team and a sales person at another location. Although this location was supposed to be expecting me, it took about 30 minutes for them to bring the car and let me test drive it. That might be on purpose so I could see the rest of the cars they had in my category, but it was annoying. Once that was done, they were quite nice to work with, no heavy pressure, no game-playing with my trade-in, pleasant with my kids. I'd definitely recommend this location to my friends.
This was my first time buying a vehicle from a legit lot. When I test drove my new vehicle it was in excellent condition, it was also an amazing price for the mileage. They really worked with me as far as financing went. Plus they have great warranties. I had a great experience here and I highly recommend this place if you want great customer service and reliable vehicles.
I would like to thank Betty Chen, Chris and Rich Carni for taking such care with my mom and I trying to find the perfect car for me. They were patient, listened to my needs and wants and were great in finding exactly the best fit for me! Rich helped to get the financing and we really felt they had our best interests at heart! Thank you all for taking such great care of us and making it a great car buying experience. We Definitely will recommend Phil Long of Chapel Hills to our Friends! :)
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