9010 Shawnee Mission Pkwy
Merriam, KS 66202
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The ease of setting up an appointment online or through customer service.Virginia Mitchell,our service advisor help us and did a great job in communicating and explaining to us what service to be done on our car.
I get all of my bmw service done here. The service writers and techs are all top notch. They do a great job of explaining the issues and working with me to find the best path forward. Working with the team at Baron was a better experience and a very competitive price with the local independent shops. When other shops have a 2 week waiting period Baron was able to get me in the same day. The time saved is well worth the minimal price difference for genuine BMW service and parts.
Service was performed quicker than initially quoted. Appreciated handling of an unannounced drop off. Convenient communication via text and decent issue documentation as well
I have always found the BMW service to be exceptional. Isabella did a great job of explaining their repairs that need to be done with my car.
Clean and comfortable waiting lounge area. Staff was very good about keeping us informed of the status of the work being done. We were offered refreshments and uber transportation while we waited on our car to be serviced.
My service advisor was friendly and informative. My vehicle service was also completed in a timely manner.
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