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Ezequias Mateo..was my product specialist and boy did he deliver. He was a delight to work with. I purchased the Santa Cruz. Ezequias was very knowledgeable, no pressure to purchase. He made me feel comfortable and took me thru the process. He is friendly, professional and a delight to be around. He goes the extra mile. Highly recommend. Wishing you much success..
The dealership is welcoming and very accommodating. The space is clean, organized, and the staff is very well dressed with professional presentation. Management is very knowledgeable and clear about the expectations and nuances of the contract. I appreciated the time spent to explain even the smallest details that were actually very important. This my third transaction with this dealership and I would recommend this team to anyone interested on the Hyundai family of vehicles. That being said, Ezequias Mateo was an exceptional sales consultant. He didn’t just sell me a car, but marched my lifestyle. I didn’t intend to purchase. I was shopping. Needless to say I left with a vehicle. Mr Mateo created a seamless experience and made me realize that I needed to act on my purchase right away. I procrastinated long enough. He was attentive understanding and got to know me as a person and not a sales quota. His follow up is stellar and exceptional. I worked in sales so I know what it will take to be a value to your clients. You build relationships, meaningful ones. And Mr Mateo did that.
I had a wonderful experience at City World Hyundai.The service I received from Ezequias Mateo was exceptional. Thank you Hyundai team and especially Ezequias Mateo for all your efforts and the above-and- beyond assistance you provided. Much appreciated-and looking forward to working with you in the future.
⭐️⭐️⭐️⭐️⭐️ I had an amazing experience working with Ezequiaz Mateo. From the moment I walked in, he was welcoming, professional, and very knowledgeable. He took the time to really listen to what I was looking for and answered all my questions with patience and honesty. What stood out the most was that he never pressured me—he made the entire process stress-free and actually enjoyable. He walked me through every step, explained all the options clearly, and made sure I was comfortable with my decision. Thanks to him, I drove off the lot feeling confident and excited about my new car. If you’re looking for someone who genuinely cares about his customers and goes above and beyond, go see him. He is was truly awesome.
Diana was awesome! was a pleasure to work with—friendly, professional, and made the whole process smooth and stress-free. Highly recommend her at Hyundai City World in the Bronx!
Diana is a true legend . From the beginning with my first car and now 10 years later my third car . She’s been a great friend and sales person. Her ability to meet her clients needs and support her team. Even when the dealership is packed is remarkable. I’m glad to have had her as my sales representative. She is so talented
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