Friendly, knowledgible staff that is very willing to help. John went the extra mile to give us status each step of the way.

Michael was a pleasure to deal with. He made the car buying experience painless. He was knowledgeable on the product and no pressure tactics. I highly recommend dealing with him when it comes time to purchase your next vehicle. Overall my experience with Heritage Mazda was positive. Very smooth from start to finish.

My girl!!!!! Paulette is the BEST!!! If you're looking for a vehicle, you need to see Paulette! Knowledgeable, patient, helpful, and so sweet. Will absolutely be back!! I love my CX-5 turbo!! See ya when my lease is up!

I have been coming here since 2023 when I purchased my first new vehicle from Heritage Mazda Towson. Today I purchased my second new vehicle from them because my experiences here have always been excellent. Barry Williams the Service Manager is fantasic and is the big reason I purchased here again. But also today the process to purchase was easy, no pressure and smooth. David Dowd the General Manager jumped in to assist me and made me feel very comfortable in the process. My salesman, Rudy Raley was patient and took his time and let me go at my pace during the buying process. And finally John Demartino the Business Manager was thorough, no pressure and made the contract process very comfortable. This truly is a great place to buy a car. It can me a dreaded process, but not here. This group I dealt with today made it seemless! Thank you all!

It was a pleasure shopping for a new car at Heritage Mazda Townson. The dealership is attractive and modern with a large selection of brand new cars. Both the Sales Manager Daniel Chaconas and my Sales Consultant Chris Hammond provided me with the best customer service I could hope for. They went above and beyond to help me find the perfect car for me. I highly recommend both for their knowledge about all aspects of the Mazda line and the kindness and patience they displayed in all interactions with me during the car buying process.

I've been coming home at 4 6 years now. And always had a customer service.