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I recently purchased a 2015 Mercedes C400 from this dealership and had the car transported to New Jersey. While there were a few initial hiccups I have to give credit where it’s due. Despite the rocky start, the team, and particularly the sales manager Israel, stepped up and made things right. They took responsibility, reimbursed me for the unexpected costs, and showed a genuine effort to correct the situation. It’s rare these days to see a dealership follow through on their word, especially after the sale is complete. I really appreciate their professionalism and commitment to customer satisfaction. Mistakes happen, but what matters is how a business handles them, and in the end, they handled it well. Overall, I had a great experience, and I really do enjoy my new car!
Brett was exceptional and the other members of the team were great. They were so helpful and courteous
Matthew (Service Dept) is excellent…as always! I will continue to have my MB serviced there☺️
Service was easy to set up. Everyone is always friendly and helpful. We appreciated getting us finished up in a quick timeframe.
Brett, over at Mercedes-Benz of Eugene was one of the most knowledgeable and easy to work with care salesman I’ve ever worked with. I’d highly recommend Mercedes-Benz of Eugene to anyone looking to buy a nice car from nice people!
I had a very nice experience purchasing a car that I really am enjoying driving every day. Sales staff was great and the dealership was Amazing
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