12420 Jefferson Davis Highway
Chester, VA 23831
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Service dept leaves a lot to be desired. Communication with customers is poor, loaded with excuses. I’ve purchased 2 trucks from them within the last 5 months and I will not be a returning customer.
Worst dealership in va I went in to purchase a toyota i didnt want a chevy anymore but the sales man insisted i buy there product He told me the truck had service records they had serviced it Ok i think im good I take truck trans feels funny to me i take it back I skipped the part where i gave them my money and i had to take a loner my tuck was not ready yet cool no worries cause im buying a what i was told was a good truck Got my truck few days later i find out ac doesnt work i take it back they said they would fix I obtained the service records and found out the truck has never been serviced so not only does ac not work the no services have been done to the truck had i know that i would at least try to lower price guess thats why they never produced service records so now we are at service manager desk he telling me i need him to help me get my ac fixed on a truck i was told was good Anyway after i took truck to get ac fixed they give it back and say its good few days later same thing no ac took it back they fix ac then put a dent in my door I take it back they say they will fix it I will not let them smell my truck again Bunch of liars at this dealership Service manager said they only replace plugs if the car is missing they dont follow service manual what world are we living in Dont Buy Here Please
Keith Wyatt goes above and beyond to take care of his customers. Ask for him!
I purchased a new vehicle from CMA. The staff was so knowledgeable and professional. I would recommend them to everyone. Special shout-out to TOSHI. You rock girl. All my questions and concerns were answered.
I purchased a new vehicle for myself. My sales person was Jackie Disher. She was amazing along with the rest of the staff. She kept me informed in the process and was very quick. She made it comfortable to proceed with my purchase. Love the atmosphere at CMA’s colonial Chevrolet
I purchased a new vehicle for myself and my husband the same day our salesman Keith Wyatt, along with the whole rest of the staff were amazing. They kept us informed in the process, and they were very quick considering buying a car usually takes a while. I would highly recommend! Ask for Keith.
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