Priority Lexus Newport News

12831 Jefferson Avenue

Newport News, VA 23608

Please update the areas marked in red before submitting.

Share Your Experience

Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

Darrell did a great job explaining what needed to be replaced on my vehicle and getting me set up with a loaner while my car was in the shop! It did take about a day and a half longer than expected to be completed, but all of the staff were friendly and helpful with any questions I had.

Got appointment online a night before work was done to my satisfaction and delivered in time as promised. I am using this place to service my car for 13 years.

As always…stellar service!!! I received a text message before they started servicing my vehicle. I also received a video of them checking my entire car! When service was completed they come to the waiting lounge and sit down with you and to tell your their recommendations. Priority Lexus is AMAZING!!!!

Very professional and nice to speak with, explained everything to me. I was very satisfied.

The service department is excellent. The videos provided by the mechanics are well done and informative. Jose manages a smooth running department.

Mohammed took the time to go over every aspect of my new car and I left comfortable and confident that I could drive and enjoy it.