They were quick and courteous and they understood my needs and took care of them!

Steve w is great! Efficient and always there to help with whatever you need anytime.

My salesman, Mr Lato, was great. We changed vehicles to a different model and, although it was a bit of a hassle, he was able to get us what we wanted.

I had a very disappointing and frustrating experience with the service department at Barlow Woodbury, NJ I brought in my 2018 Buick Encore with a temperature issue and check engine light. I was initially quoted around $800–$900 for repairs, which I reluctantly agreed to. When I picked up the car, I was charged $977  and the car was STILL not running properly, with the check engine light still on. This was never communicated to me before pickup. I had to bring the car back again, and after keeping it for several more days, I was told a new issue (camshaft) was found and that it would be “around $400,” with labor supposedly waived. At no point was I clearly told the full updated total or asked to approve a revised estimate. When I arrived to pick up my car, I was shocked to be handed a bill for $1,646. I was told I had “approved it,” which is completely untrue. After arguing for 20 minutes, they reduced it slightly, but I still ended up paying about $1,300 total. On top of that, I was pushed to purchase additional items like wipers, spark plugs, and even received an oil change I did not need.  This experience felt dishonest and disorganized. There was a complete lack of transparency, poor communication, and I never felt like I was given clear choices or accurate pricing before work was done. I understand repairs cost money but no one should be hit with hundreds of dollars in unexpected charges without clear approval. I will not be returning and would not recommend this service department to  others. 

Always - polite and pleasant-Service was great and computer update installed .service desk was great

John LaSala found the vehicle we were looking for. Great personality! Great salesman! Great price!