Big Star Cadillac

18100 Gulf Freeway, Building B

Friendswood, TX 77546

Please update the areas marked in red before submitting.

Share Your Experience

Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

Big Star Cadillac is always courteous, professional, and prompt. I can always depend on Ainsley to get my SRX in and out promptly. They have a great concierge service too.

Great customer service and great communication. I was very impressed with Lees communication kept me informed and the entire staff was so friendly.

Wish I didn’t have to wait 2 hours for an oil change other than that, everything ok

I had never purchased a vehicle from another state, but found one that I wanted at Big Star. Cass worked with me, even answering my questions well after normal business hours, she took close-up pics of the areas that I wanted so that I felt perfectly safe buying a vehicle I had not seen. She worked with service to get a couple of minor issues resolved, and in short, was an absolute professional. I could not ask for better treatment.

Lee is excellent to work with. Have never felt misled. He's honest and has been great to work with.

Loved it Everything was smooth and easy very helpful and super nice very attentive I give it 5 ?? ????????