Big Star Cadillac

18100 Gulf Freeway, Building B

Friendswood, TX 77546

Please update the areas marked in red before submitting.

Share Your Experience

Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

I had the absolute best experience at Big Star Cadillac, and it’s all thanks to Thomas and Mario! From the moment I walked in, I felt like I was being treated with true luxury. Thomas made the entire process smooth, exciting, and stress-free. He was knowledgeable, genuine, and had such a fun personality that made this an amazing experience. Mario was wonderful to work with as well while Thomas was unavailable. They made a great team and were both a true pleasure to work with.

It was such a pleasure working with George, he made us feel comfortable and wasn't pushy. Would definitely purchase another car from him in the future. Thanks George!

Thomas was very proffesional.and helpful. When he got tied up with customers he provided me with another helpful sales rep. to get my transaction completed. Overall very satisfied with both their assistance.

I had an excellent experience purchasing my car! The entire process was smooth, stress-free, and much easier than I expected. My salesperson Mario, was knowledgeable, patient, and never made me feel pressured. He took the time to answer all of my questions, explained everything clearly, and made sure I felt comfortable every step of the way. Even after the purchase, Mario continued to help me with any questions or concerns I had, which really showed how much he cares about his customers. That level of service is hard to find these days. I’m extremely happy with my new car and truly appreciate all of the help I received. I highly recommend both Big Star Cadillac and my salesperson Mario to anyone looking for a great car buying experience. Thank you for making this such a positive experience!

Isaiah Rodarte in Service & Mario Paniagua in Sales always go above and beyond to help me when I need it. They are very customer oriented and much much appreciated!!

Naaj was honest person on the deal. He picked me at the airport and the deal was smooth. I was coming from Brownsville. He kept his word on the deal. Kudos!