Tell us about your experience with Columbia Honda.
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sales Dept.
service Dept.
finance Dept.
management Dept.
parts Dept.
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Shane was fast and helpful. My car was in and out quickly and Shane was cool to chat with while I checked in.
Very polite, nice to work with. Listen to our problems or what we though was wrong. Figured it out and fixed it.
Bill Shelton always gives us immediate attention at Columbia Honda. Today we brought our new Honda CRV in to the service department because it had a flat tire. There was a screw in the tire and Mr. Shelton made sure that our tire was fixed within an hour and we were back on the road. This was especially helpful today fast-forward because we had a houseful of company and desperately needed the car. Thank you to Bill Shelton and Columbia Honda for excellent service!
We have been customers of Columbia Honda since they opened and purchased cars through them. Due to this long relationship, we had a couple of problems, but they were dedicated to resolving the problem and eventually did. As a former service technician, I know that you don't always get all things right, but if you eventually do and are professional in the process you gain the trust of your customers. Columbia Honda has done just that. We will be back as we love our Hondas!
Bill's one of those professionals you encounter in life who you strike up an instant friendship with. Everyone has to make a living, but his absolute top priority is making sure you're beyond happy and comfortable with the transaction, start-finish. We came away with an amazing new car that will hopefully be with us as long as our trade (21 yrs). More important, we gained a genuine friend. Thanks, Bill!
Oil change and tire rotation was provided in a timely manner. Staff was friendly and courteous. No issues encountered.
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