I have purchased 4 new vehicles over the last 9 years through Shottenkirk. I have traded each vehicle back to Shottenkirk and stayed loyal to their service department for maintenance because of my purchasing experience in 2017 with Keith Foster. The brand new Kia I just purchased had 4 bad tires. Within 5 days all 4 tires were replaced and the situation was handled with patience and grace. I am thankful that I was heard as a consistent customer and the situation was handled immediately. I also want to give a huge appreciation shout out to Lesley S. in the service department. She is the nicest person I have ever interacted with within the service department. Her customer service is outstanding and I appreciated her consistency and reassurance. Thank you for another amazing purchasing experience. I will continue to business at your dealership.

⭐⭐⭐⭐⭐ I had my Ford F-150 in for a transmission service and had a great experience. Carolyn and Anthony were both friendly, helpful, and easy to work with. They made sure everything was taken care of and made the whole process simple and stress-free. It’s always nice to find people who provide good service and treat you well. I really appreciate their help and would definitely recommend them to anyone needing service on their vehicle!

Low pressure sales, high quality personel, quick service, and pleasant waiting area. Unfortunately, the coffee café closed.

Easy to make an appointment and work was done efficiently and on time. Good people and knowledgeable mechanics that know their business. And I don't have to worry about breakdowns on the road. Also - I get a reminder around the time I need my oil change.

They were very patient and willing to work with me without feeling pressured and listen to my concerns .

Derek and Carlos made purchasing a Lincoln Navigator a pleasure, we plan on going back