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It was ok Refeal try his best to help me with the trade in from my lease car
​My wife and I have been in the market for a new vehicle for over two months, and the process has been much more difficult than it should be. Before arriving at Findlay Toyota Spokane on Monday morning, we dealt with no less than seven other salesmen at different lots. The experiences were frustrating, to say the least—some blew us off entirely, others had no clue about their own available inventory, and several just came off as desperate. ​That all changed the moment we met Cody Pickar-Eakle. He greeted us with a genuine smile and a sincere "how can I help you today?" We were there to drive the TRD Pro and look at the Land Cruiser on the showroom floor. Cody’s knowledge of the inventory was awesome; he was transparent and efficient, and if he didn't have an immediate answer, he was quick to get it. ​Most importantly, he never gave off that "salesman ick" vibe. He gave us the necessary space to chat without hovering, while still making sure we were comfortable with the vehicle and the deal. Once we struck an agreement, he got us in touch with Matt to finish the finance portion, who also did a great job. ​If Cody keeps up this level of professionalism, he is going to go very far in the auto industry. If his manager is reading this, he needs to go give Cody a well-deserved pat on the back. If you need a salesman who actually listens and wants to help you find the right rig, go in and ask for Cody
I’m very happy with my purchase. The process was quick and I love the car, thank you to Rafael!
Great experience here! Both Brandon and Matt in finance were amazing! Dream team if you ask me. Smoothest start to finish dealer experience!
Will was knowledgeable and personable and ensured we we’re getting exactly what we wanted
The employees are polite, friendly and very helpful. They ensure customers are satisfied with their purchase and product. Rafael is outstanding with great customer service! He listens to the needs to the customer and ensure those needs are met. I’m thankful and satisfied that he was my sales person, and will recommend him to anyone looking to purchase a car.
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