6616 Baltimore National Pike
Baltimore, MD 21228
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
finance Dept.
management Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
I came in with the intention to sell my Mazda to heritage due to unforeseen circumstances. I was greeted by Sang and had the pleasure to talk with him. Although I couldn't reach a price agreement with the sales managers, Sang stuck by me throughout the whole process even though I didn't get to sell my car. He was very considerate and kind that made a deep impression if I were to buy a Mazda again, it would definitely be from him. I cannot recommend him enough!!
Kashae is outstanding! We was very patient and helpful to us as we went through the buying process. She's very knowledgeable and set up our Mazda smartphone app after we bought the car. We are very happy with our experience working with Kashae, Victor, and Dom and are enjoying our new Mazda CX50 Hybrid. We highly recommend Kashae and Heritage Mazda.
Randy Allenye was my son's salesperson at Heritage Mazda. The total car buying experience was smooth, not pressured and Randy was a pleasure to work with. Randy was considerate, helpful and knowledgeable..Will definitely be returning to Randy and Heritage Mazda. Thanks Randy and the Heritage team.
Had a great experience with Heritage Mazda Catonsville! Omid and Bryson were absolutely lovely and extremely responsive to all my questions. Really appreciate the transparency they provided & looking forward to working with them again in the future!
Sang went out of his way to make my experience as a customer a great one. From shooting videos of the vehicle for me to driving it hours to deliver it to me, he did everything possible to make my experience a great one!
I had an outstanding experience working with Randy Alleyne. He was friendly, attentive, and never pushy—something I really appreciated. He took the time to truly understand my needs and concerns, and went above and beyond to help me find the right fit. I ended up purchasing a used Mazda CX-5 and I am very happy with my decision. I highly recommend Randy and this dealership for their transparency, professionalism, and genuine care.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.