This is our 2nd time buying from Heritage. Joshua, our salesman was very knowledgeable and made the process very pleasant experience.

Mohammed was a very nice, excellent and professional sales associate. He was not “pushy”; he gave us time to look around for what we were looking for in an SUV. He was very kind, friendly and helpful. We love our new Mazda CX5! Thank you Mohan and we wish you the best of everything!

Needed to get some maintenance done on a car with an engine light on. After initial troubleshooting the representative helping me at the time, Dean Marino, was able to give me my available options and informed me that my issues were covered under warranty. I went from having to pay what could have been upwards of ~$3000 in expenses to having my car worked on at no cost to me. Additionally, I met with the General Manager, Omid Anushiravani, following up over a previous visit and he was able to help me with no questions asked. Great place and while it might seem pricey you can rest easy knowing that you're in good hands. Every time I visit I always get a hello and they remember my name.

We had a completely different and very positive experience at the Catonsville branch compared to the Towson branch. Mr. Alejandro was extremely helpful from the moment we walked in. He took the time to walk us through all the vehicle features in detail and demonstrate everything clearly, even though we were already familiar with many of them. He was knowledgeable, patient, and genuinely fun to interact with, which made the process much more enjoyable. Although the overall purchase process took quite a while to complete, the experience remained pleasant throughout. We never felt pressured, and the team maintained a professional and friendly attitude the entire time. We ultimately left feeling happy and confident in our decision. Mr. Jordan McKenzie was also very helpful during the finance process. He worked with us to secure a finance rate that fit our needs and took the time to thoroughly explain the available protection packages without rushing us. We appreciated the clarity and transparency. Overall, the Catonsville team made what can often be a stressful process feel smooth and positive. Thank you to Alejandro and Jordan for making it a great experience.

Having to deal with Jacky is one of the main reasons I have come back to this dealer for our second vehicle. Jacky has customer service on his ADN and does his best so you can get the best possible OTD. Thank you Jacky for all your good work.

Great staff, made the process very easy and fast. Highly recommend to anyone looking for a new car!