I am still waiting for follow up from the sales manager after a couple of calls to discuss my issues with the vehicle they sold me and my son. So it might go up or down. I can provide details to anyone currently looking for reputable dealerships.

Nonsense sales, in and out without a lot of haggling. Very upfront and transparent. I will do my business with them moving forward.

Best Ford dealership in N. Central Kentucky. Best deals, no hassle sales, seamless financing. Hands down best Service center also. Go see Randy in service or Russell in sales.

Customs service, particularly Service Department, is the worst I’ve dealt with in 30+ years of being a Ford customer. Had appointment on Friday and never heard from her again UNTIL I called asking for an update! Bottom line is they didn’t look at my truck until Monday, which was ONLY after I called her again! Stated nothing was wrong with truck and I could come and pick it up. Seriously doubt they even attempted to diagnose problems as I wasn’t charged the $150.00 fee! I have no doubt previous reviews are true and accurate as written!! STAY AWAY from this Ford dealership; especially their service department! Could care less about customer or services supposedly provided!!

Great place with great people. I would highly recommend this dealer over many others. Previous reviews seemingly contain negativity and lies and shouldn't be trusted.

After having my 2018 Ford Expedition with 115,000 miles on it in the shop 5 times in two months, I would say today is the breaking point. 1st trip-went in for oil leak. 2nd trip-brought home 1 day and took it right back for 3 new oil leaks. 3rd trip-still leaking oil and cam phasers recall not fixed correctly from Bob Swope Ford. 4th trip-still leaking oil (from turbo this time) cam phasers still making noise. Then gold needed new battery despite us never having any battery issues. 5th trip-pick up seems ok realized on way to Louisville the Turbos only boosting 4lbs pressure. Back to shop. They forgot to attach hose back….now today stopped at stop light and the vehicle jumps and sputters but does not auto shut off as it should. So looks like a 6th trip is I. The future for them to figure out what was broken. I honestly don’t know if it a Ford Expedition issue or a mechanic shop issue but either way RUN!