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Professional, Attentive to one’s concerns/ preferences and exhibiting outstanding customer experience as it pertains to customer satisfaction.
I purchased a used car from Porsche North Olmsted, and had an excellent experience from start to finish. The entire team was professional, courteous, and never used any high-pressure sales tactics. Hussain Syed was especially helpful and impressively knowledgeable about the BMW brand, which made me feel confident about my decision throughout the process. We were able to negotiate a good deal quickly for both the car I purchased and the vehicle I sold to the dealership. Everything moved smoothly from beginning to end. I would gladly recommend Hussain and Porsche North Olmsted to anyone looking for a straightforward and positive car-buying experience.
Great service great follow up and great price on my new MBSL. Hussain was very attentive and always got back to me to answer my questions on the finance and or my car. I wholeheartedly recommend you work with Hussain on your next car purchase.
Super friendly and helpful staff. Answered all my questions with knowledge and understanding of the process. As well as assisting in all ways possible to help with my purchase from states away.
I had a great experience remote purchasing my 992 Cabriolet from Porsche North Olmsted. I interacted with Frank Jr, Tom, Matt and Shane. I all interactions, I found them to be genuine, clear communicators and transparent. I worked mostly with Shane and he was fantastic through the whole purchase experience. Being remote I had to rely on Shane to inspect, prep, and ship the car off to me in California. Shane was always responsive and followed with we had discussed. I was purchasing the car during the arctic storm that was covering much of the US and Shane had the car cleaned and moved inside for extra protection during the storm. Shane arranged the car transport with a trusted carrier and ensured the car was loaded and delivered to me safely. I also worked with Tom to complete the paper work and found him to be straightforward and honest in his interaction. Also spoke with Frank Jr and Matt, found them both to be genuine and friendly as well. Overall a great purchase experience. Thank you , would not hesitate to buy another car from the same team.
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