2401 Cleveland Rd
Sandusky, OH 44870
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I was able to get the same day service for a flat tire. The tire was patched while I waited.
Professional, friendly service. Caleb was particularly helpful and so kind. He made sure that I understood everything clearly. I felt very confident that my car was in good hands!
I purchased a certified used Buick Envision car vehicle LRBFXCSA5LD084244 and When I attempted to use the emergency key in the FOB to open the driver side door with a dead battery, it was not the correct key. I attempted to contact this dealer; they did not respond to my more than 4 calls to attempt to resolve this problem. I went to another dealer, and they cut a correct key for $128.57. Apparently, Ken Ganley Buick Sandusky did not perform all of the requirements for this vehicle to be listed as a "CERTIFIED USED CAR ACCORDING TO GENERAL MOTERS". I made a complaint with GM Customer assistance under case number 85016744 and they just did nothing as well. It is apparent that Ken Ganley Sandusky Buick does not care about it customers.
John got me in and had my vehicle fixed by the days end!! Very good experience!
Thanks Caleb for the amazing service I received on Saturday, prompt and efficient!!! This was actually our second vehicle we have purchased from Ken Ganley!!
I had an amazing experience at Ken Ganley Buick GMC Sandusky with RICARDO TREVINO. Buying a vehicle can be a stressful experience, but having a salesman with integrity made it much easier. I initially spoke with him on a Thursday, and I drove away on Saturday with my new SUV.
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