We had a wonderful experience at Cadillac of Novi! Highly recommend our sales rep, Matt Burrell. He went above and beyond to make the buying process seamless and even follows up 7 months later! I have been able to text him anytime I have questions about my new vehicle and he’s always happy to help. Very responsive! He even scheduled my first oil change and car detailing for me. The dealership drove 30 minutes to my home to pick up my car and gave me a loaner while they serviced it. It was ready and delivered to me sparkling clean within 24 hours. So impressed by their service! If you’re looking for high quality, low pressure, and great customer service, Matt Burrell is who you should ask for!

This dealership is the best! The staff is amazing, highly recommend! I will never go anywhere else!

Even though I did not purchase my 2026 Cadillac Vistiq from this dealership due to the vehicle had sold and U needed a vehicle immediately. I had the pleasure of being introduced to Matthew Burrell my should have been salesman. Matthew was very honest and trustworthy compared to the two other dealerships I had dealings with. I believe in honesty and definitely will be looking to purchase my next vehicle from and to refer friends and family to.

I leased a vistiq from this dealership and everything and everyone was TOP NOTCH. If you are looking for a cadillac - look no further! Cadillac of Novi is the place to do business

Sidney Snyder is by far the best salesperson I have ever dealt with. He is polite, he listens, he is over the top helpful!!!! I am so pleased that I have had the opportunity to work with him. Thank you Cadillac of Novi for employing,him and making my experience with your dealership the best!!!

Thanks Matt Lee, I had a very pleasant experience for buying the XT5 through him, he is very patience, friendly, and helpful. I had a very easy transaction,