Tell us about your experience with Paramount Hyundai Hickory.
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My sales rep Carl Roth made my experience seemless. I found a vehicle at one of the sister stores and Carl went above and beyond to take care of all my concerns and see that I am completely excited about my new ride.
My 2020 Hyundai Kona Electric at 35000 miles begin to have a noise coming from the drivetrain. The service department checked it out and determine something was seriously wrong. Although I believe as a second owner, technically the time of my warranty had run out, the Paramount Hyundai service techs worked with Hyundai corporate to replace the drivetrain under warranty at no cost to me. Not only was I pleased with this, they treated me well during the whole process. They are serious not just about the letter of their best manufactures' drivetrain warranty of 10year-100,000 miles but also the spirit of what they stand for. I will seriously consider buying another Hyundai and will tell this story as a recommendation to others.
The salesman, Travis Kendel, was most helpful sales person, I ever worked with. . He was eager to eager to help in anyway possible and offered to help us beyond expectations. And the dealership helpful as well.
Our second purchase from this dealership. Friendly, efficient, and respectful of your time. They make car buying easy!
They are very helpful, have great customer service and are very nice. Carl Roth was the gentleman who helped me to find a car. He listened to what I wanted and found several ones for me to test drive. I decided on the last one I drove. I'm really happy with the Elantra Sport LES I chose. I had a really great experience and I would recommend this location to friends and family.
Very friendly sales staff. Jose Martinez was very nice and helpful. Every time I had questions or concerns he got the answers. The finance person, Kerry, was very nice as well. The entire process was good.
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