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The facility was very, professional, clean, accommodating, and comfortable. However, we could have used more snacks.
I had a truly great experience with this dealership from start to finish. On my very first visit, Jonathon helped introduce me to the Hyundai Santa Fe lineup. Even though he had only been a dealer for about a month, he was incredibly patient, kind, and willing to do everything I asked while I explored options and learned more about the vehicles. I wasn’t quite ready to purchase that day, but he made such a positive impression on me. When I came back ready to buy, Juan helped me through the rest of the process and was equally amazing. He was patient, knowledgeable, never pushy, and even pointed out flaws on vehicles so I could make the best decision for myself. He also took the time to let me compare different Santa Fe colors side by side at a sister location, which I really appreciated. Karrie in finance was wonderful as well. She explained everything clearly, went over all of my options patiently, and made the financing and paperwork process smooth and stress-free. Overall, this was one of the best car-buying experiences I’ve had. Everyone I worked with was professional, honest, and genuinely helpful. I absolutely love my slightly used Hyundai Santa Fe and would absolutely recommend this dealership to anyone looking for a vehicle!
Bought a second vehicle from Carl Roth. Always a pleasure dealing with his attention to detail.
My sales rep Carl Roth made my experience seemless. I found a vehicle at one of the sister stores and Carl went above and beyond to take care of all my concerns and see that I am completely excited about my new ride.
My 2020 Hyundai Kona Electric at 35000 miles begin to have a noise coming from the drivetrain. The service department checked it out and determine something was seriously wrong. Although I believe as a second owner, technically the time of my warranty had run out, the Paramount Hyundai service techs worked with Hyundai corporate to replace the drivetrain under warranty at no cost to me. Not only was I pleased with this, they treated me well during the whole process. They are serious not just about the letter of their best manufactures' drivetrain warranty of 10year-100,000 miles but also the spirit of what they stand for. I will seriously consider buying another Hyundai and will tell this story as a recommendation to others.
The salesman, Travis Kendel, was most helpful sales person, I ever worked with. . He was eager to eager to help in anyway possible and offered to help us beyond expectations. And the dealership helpful as well.
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