It was quick and easy. Everyone was nice and helpful. It was quick and easy. Everyone was nice and helpful. Easy car buying experience I've had.

The work was done in a timely manner and the service representative was knowledgeable and polite

Always so helpful! They don't try to make me get more services and the get me right in!

Sales was customer oriented but could be a little more knowledgeable about the cars they are selling. Also, the PPF package I purchased is having issues. I took it back 3 times to have the door edges redone and still they are peeling off. Service lead was also customer oriented but I question the capability of the technicians. Example when I got my car initially, the car had a slight rattle when taking it home. I opened the hood and the air cleaner cover clips were not fastened and the battery terminal covers were open. Not the service department issue but they had my car for 7 weeks just sitting there waiting VW engineering to come up with a fix for the e-call software. Finally, I just asked for my car back and when they come up with a software fix, I can take it back in for them to load the updated software.

Listening to concerns. Accommodating. Communication was great! They take care of my beetle with attention to detail.

Very good, fixed the problem They were very prompt with diagnosis and having a solution to the problem as well as keeping me informed.