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James is my service representative and I trust him to take care of my Lexus’ needs. I have confidence in the work of the service personnel and appreciate the video (even though I have no idea of what I’m seeing!) I’m a happy owner of my 2017 lexus and appreciate the Lexus service department.
Dealership had good price on awesome new car, long distance review and deal negotiated on car, car was like advertised once arrived, relatively painless lease setup and very helpful new car review with salesperson of safety features and technology accessories.
got it in in less than a day and found TONS of stuff that the dealer did not divulge. saved me a bucket of money. professional, thorough, reasonably priced, kind to interact with. Gold.
She met as I was getting out of my car, I usually work with James and she knew that and was happy to assist me in what I needed. James was on vacation. She made it very easy to work with her.
Alexis was great to work with. She was able to get me in and get me a loaner without having to wait days. Thank you!
Service was great, really appreciated the video review of the service being performed. Angela did a great job.
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