2750 US-31
Traverse City, MI 49684
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We were in search of a new family vehicle and had never considered a KIA in the past. From solid ratings and a neighbor who recently had a good experience at the Williams dealership, I stopped in a cold and snowy Saturday morning. Rob was great to work with. He helped get several models cleaned off from the ongoing snow storm to test drive and check out the options. At the same time, Rick and his team checked out my existing vehicle for a turn in option. Skylar provided different finance options along with extended coverage packages. It was low pressure, informative experience and glad I went to Williams.
The Service group is doing a great job. Justin and Matt are a pleasure to work with. Their stock is high enough that if I ever have a tense issue going forward, I trust they will take care of me. Keep it up TC KIA, and keep these guys.
Aaron at Williams Chevy did a great job getting the car we needed would go back again
My buying experience was excellent. Lisa and Zack worked with me and I couldn't say enough about how the whole experience went. Rick Mihalic made perfect contacts and follow-ups. Austin was stellar in going over the operation of the vehicle........twice. I really appreciated it. Thank you Zack, Rick, and Austin. A special thanks to Lisa, and a special good health.
Very bad customer service! They tell you stuff is covered under warranty but it’s all lies! What happened to the days when companies pleased the customer? Those days are gone!
Lisa was phenomenal to work with! I ended up getting a vehicle elsewhere, but if I were going straight for best service, Lisa had it in the bag! She was not pushy whatsoever and was so helpful! Highly recommend!
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