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Eric was amazing! He was pretty busy with other customers every time we went in but he never made us feel like we weren’t equally important. He was kind, patient, and thoroughly explained everything. He was the first person out of 6 cars I’ve purchased to ever put a bow on my new car (and I didn’t even have to ask him to do it!). Just overall really great experience and a good guy.
Eric and Jaina were 10/5 stars. They deserve more than this good review. Let’s start with Eric. A true Subaru enthusiast and truly a human version of Subaru chatGPT. He knew what every single button, hidden Easter egg, and spec of the Forester Hybrid. From the exact materials, mechanical, features and more, without even thinking, he knew. He made me feel confident in the vehicle, knowledgeable and most importantly comfortable. Coming from a large suv, I was nervous. Eric had me feeling confident in Subaru as a brand in no time! Subaru of Las Vegas, you truly have an exceptional asset on your sales team with Eric and my hope is you give Eric his accolades and the recognition he truly deserves. Above and beyond, truly. The manager, Jaina, was awesome as well. She handled everything with professionalism, grace and understanding. She deserves her recognition as well! Thanks Subaru of LV. I can’t wait to drive home in my new Subaru!
I have bought 3 cars so far from Subaru of Las Vegas. Eric has helped me with two of them. I have had nothing short of an outstanding experience with Eric each time. He’s been very mindful and listens to my feedback the first time. I don’t just feel like another customer at this dealer Eric treats me like a brother. Eric has never tried to push me in a direction I don’t wanna go and he understands I like to shop around. Let me tell you that the experience at other dealer ships does not compare with Subaru of Las Vegas. I truly enjoy shopping at this dealership. I’ve never been treated poorly by any staff across multiple departments. The dealership is filled with authentic Subaru enthusiasts. It feels good to buy a Subaru from people that get it and have their own subies. I highly recommend this dealership especially if you are a Subaru enthusiast.
Great selection. Great service. Love that we didn't have to spend an entire day at the dealership. The process was quick and efficient. Everyone was friendly and very helpful. Will recommend!
Great customer service … true professional that understands the customer.. fair smart and willing to go the extra mile ..A+++
Very happy with my suv and the profesionalism of the team Subaru. Thank you Mark D. You are the best.
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