Ray Cotto was amazing to work with!! I had a great experience and would definitely recommend!

I had such an amazing experience purchasing my first SUV at City VW Chicago! I couldn’t be happier with my new car, but what really made the experience special was working with Laura. From the very beginning, she was incredibly helpful, patient, and genuinely cared about finding the right vehicle for me. She listened to exactly what I wanted, answered all of my questions, and never made me feel rushed or pressured. Laura made what can normally be a stressful process feel exciting and easy. She stayed on top of everything from beginning to end and made sure I was comfortable and happy with my decision. I truly felt like she wanted me to find my perfect SUV, not just sell me a car. I absolutely love what I ended up with, and I have her to thank for making my first SUV purchase such a great experience. I would 100% recommend asking for Laura if you’re looking for a new vehicle! Also, thank you to Juan for helping make everything come together and to Lazaro for working with us on our trade and getting us a great deal. And of course, thank you to David in finance! He was friendly, knowledgeable, answered all of our questions, and made the final part of the process quick and easy. We really appreciated how comfortable he made everything. Overall, such a great experience with Laura and the entire team. I left extremely happy with both my new SUV and the service I received.

Big shout out to the team and management at City Volkswagen, especially Ian Martinez. Ian was patient, listened to our needs and took great care of us. This dealership as a whole(sales, service and parts) is friendly, informative, quick/timely and customer focused.

Ian was a great help throughout the whole process and went out of his way to make sure we were informed and happy every step of the. Definitely will be our guy moving fo

⭐️⭐️⭐️⭐️⭐️ We had a great experience from start to finish! Our salesman was friendly, helpful, knowledgeable, and made the entire process easy and stress-free. He answered all of our questions, was patient with us, and never made us feel pressured or rushed. We really appreciated how smooth he made everything and would definitely recommend him to anyone looking for a new car. Thank you for such a great experience!

Ray was great, he has good energy and I just bought my first car with him.