They were very helpful and responsive with initial inquiry and kept us up to date on timing with our kids there.

Traded in my old truck for a new one they was very kind and understanding of my needs they also will try their best to help you. I GOT A NEW TRUCKKKK.

Great experience with Alex and the whole team. Everyone was. Courtesy and accommodating to our needs. Excited about our new vehicle.

Ray cotto sold my Atlas today. He and Austin were awesome. Super helpful. Very knowledgeable, worked with me.

I’ve purchased multiple vehicles from this dealership, and working with Ray again only reinforced why I keep coming back. He was patient, straightforward, and genuinely focused on helping me make the right decision — not just closing a deal. What I really appreciated was the transparency. We walked through everything honestly, including the good and the not‑so‑good, and there was never any pressure or games. He took the time to answer questions, explain options clearly, and respected my priorities throughout the process. Buying a car can be stressful, but [Name] made it feel calm and collaborative. If you’re looking for someone who values long‑term relationships and treats you with respect, I’d absolutely recommend asking for him.

I had a great experience at City Volkswagen of Chicago purchasing my Tiguan SE. Thank you to Edgar for being patient and helpful during the road test and throughout the communication process. I also appreciate the dealership for making the whole experience smooth and positive.